Confessions of a Video Biographer Chapter 3: Closing the Circle

Networking. It’s one of those things you need to do in order to promote your business. Especially if, like me, you’re a new kid in town. And so, thirty-second elevator speech memorized and pockets bulging with business cards, I made the rounds of practically every business networking group in the “Old Pueblo” (what the locals call Tucson), again, and again, and again. Now, a lot of other small business folks were doing the same thing. So it wasn’t long before I started seeing a goodly number of familiar faces at one mixer or another, and then developing, if not friendships, at least “acquaintanceships” with the people behind those faces.

As luck would have it, in 2003 one of those business networking acquaintances invited me to a gathering at her home where she outlined an idea to form a group modeled around the concepts in a booked called, “The One Minute Millionaire: The Enlightened Way to Wealth” by Mark Victor Hansen and Robert G. Allen. In essence, the idea was for a small group of entrepreneurs to get together, form a company or companies, and then cooperate in doing whatever it took to make the businesses a success. I wasn’t exactly being deluged with work at the time, so I decided to hitch myself to this shiny new wagon.

At our first official meeting, my five new partners and I decided to pursue two ideas. Idea one: A company producing reusable fabric gift bags. Idea two: A company offering a family history video-related product or service. I was the one who brought that idea to the table, of course. But seeing as I still wasn’t sure I’d be able to find clients willing to pay for “soup to nuts” video biography production, I hoped the group could help me brainstorm some other ideas. In the end, we thought it best to go the “do-it-yourself” route and produce a guide for customers who wanted to produce a family history video about their families, but didn’t have the video experience to do so. The idea was to create a guide on a CD-ROM, designed to play through a web browser. I wrote all the content, and another member of our group created the graphics and navigation. After seemingly endless hours of writing and programming and revising of the same, the “Family Legacy Video® Producer’s Guide” was almost ready for market.

But before we could print and sell copies, we had to make sure the guide would work as advertised, and that its content was worthwhile. That meant finding some people outside of our small circle to test the CD. Luckily, I was able to recruit some volunteers from my Rotary club. One of those volunteers was a retired engineer in his early eighties. AFter spending some time reviewing the guide, he handed it back to me and offered a couple of helpful suggestions for changes. Then, he said, “My wife and would love to do a project like this. But there’s no way we can do it ourselves. Could we hire you to do it for us?”

Needless to say, my answer was, “Yes!”

So I’d come full circle, from wondering if folks would actually hire me to produce a legacy video for them, to instead creating a DIY product that became directly responsible for me being hired for my first job a professional video biographer. And so, while also launching an effort to sell the DIY guide, I started preproduction on my first commissioned video biography. More on that to come.

Oh, and by the way: What’s your story?

Flying into family history.

The era of coast-to-coast passenger air service in the U.S. dawned on October 25, 1930, when the pilot of a Transcontinental & Western Air Ford Tri-Motor throttled up the plane’s three engines and lifted off from the runway in Newark, New Jersey. During the 36-hour trip, the plane stopped at Philadelphia, Harrisburg and Pittsburgh, Pennsylvania; Columbus, Ohio; Indianapolis, Indiana; St. Louis and Kansas City, Missouri. After overnighting in Kansas City, the plane continued on to Wichita, Kansas; Amarillo, Texas; Albuquerque, New Mexico; Winslow, Arizona and then to its final destination, Los Angeles, California. Talk about layovers!

On the Columbus to Indianapolis leg of that inaugural journey, the passenger list included a forty-three-year-old salesman for the Holcombe & Hoke Manufacturing Company named William Morrissey.

Family Legacy Video provides custom personal video biography and legacy video production services.Exactly forty-five years later, on October 25, 1975, TWA (the successor to Transcontinental & Western Air) marked the anniversary of that flight with a celebration at Newark International Airport. On hand for the party were TWA officials, a vintage Ford Tri-Motor, former flight attendants sporting vintage uniforms, and my great-grandfather, William Morrissey, who was then living in Colonia, New Jersey.

My great-grandfather spoke about his experiences flying in the “Tin Goose” to the assembled media, which included the local New York television stations and a reporter from the Star-Ledger newspaper.

I knew about my great-grandfather’s travels during the early days of commercial air flight and always wondered what that experience had been like. So, when I opened my local Tucson paper one morning to see an ad for flights in a restored Ford Tri-Motor, I knew my wife and I would be taking part.

I purchased tickets, and on Valentine’s Day of this year, Halina and I headed for the airport. The flights were conducted as a part of the “Fly the Ford” tour, sponsored by the Experimental Aircraft Association (EAA). Against a backdrop of modern passenger jets, we climbed aboard the triple-engine, corrugated metal bird, and buckled ourselves in. One by one, the engines roared to life, sending their noise and vibrations through the cabin. With a practiced hand, the pilot guided the ten-passenger plane to the runway and then into the air for a fifteen-minute cruise over Tucson. It was an absolute thrill, and a chance to connect, in a small way, with what my great-grandfather experienced so many years ago.

If you’d like to see a short video documenting our flight, you’ll find it in the March 2015 e-Newsletter.

Question: What’s the most important step in any video biography project?

Answer: The first one, of course. Unless you take that first step, none of the other steps can follow. But what is that first step – and how do you take it?

Think about a decision you made recently. Maybe you decided to look for a new job, to sell or buy a house, to take a long overdue vacation – whatever the decision, you probably spent some time idly thinking or daydreaming about it. But then came a moment when the time was right and you decided, for whatever reason, to actually DO IT. Like the “big bang” that created our universe, your “big bang” decision set in motion all the steps that ultimately led you to create a particular reality and outcome.

The same process applies to creating video biographies. Have you been kicking around the idea of creating a family or personal history video? If so, that’s great. But idle thought does not a video make. Until you commit yourself and move from daydreaming to actually spearheading your legacy video project, your video will always remain a pipe dream. You need to decide, for whatever reason (a love of family history, the desire to preserve and celebrate yours or a loved one’s life stories), that the time is now and that you are the person for the job.

Once you make that decision, you’ll be amazed at how energized and focused you’ll become. You’ll also find that, according to the old maxim, “When the student is ready the teacher appears.” Once you’re truly ready, resources (like Family Legacy Video® products and services) will start to cross your path. Most likely, your enthusiasm for the project will also inspire other family members to help you.

So that’s the first step. Before you think about how you’d like your video to look, what pictures to include or the kind of music to use – decide to DO IT. Then jump into the project with enthusiasm and energy. You’ll be amazed at the results.

Bringing home the Gold!

I just found out that Family Legacy Video, Inc. has received a Gold Award from the 2014 AVA Digital Awards competition! The award came in the Video Tribute category, for a video highlighting the life and career of James D Toole, founder and CEO of Tucson’s Southwest Energy LLC. Mr. Toole was the 2013 Inductee into the American Mining Hall of Fame, sponsored by the Mining Foundation of the Southwest. The video was played at the Hall of Fame banquet in December 2013. If you’d like to view our handiwork, you’ll find the clip here.

The AVA Digital Awards is sponsored and judged by the Association of Marketing and Communication Professionals (AMCP). The awards recognize outstanding achievement by creative professionals involved in the concept, direction, design and production of media. There were about 2,100 entries from throughout the United States, Canada and several other countries in the 2014 competition. The international organization consists of several thousand production, marketing, communication, advertising, public relations, and free-lance professionals.

Swept off my feet in Santa Fe.

My wife and I had a remarkable experience during my recent vacation. Our route took us through Santa Fe, New Mexico. Two former video biography clients (a husband and wife – I created legacy videos for his mom and her dad) hosted a dinner for me and my wife at a wonderful restaurant – and invited a couple dozen of their friends (all of them entrepreneurs) to meet us. It was a night of delicious food and wine and sparkling conversation – plus an opportunity to spread the Family Legacy Video brand. I was profoundly moved by this expression of appreciation.

Working with your video biographer: Travel.

In many ways, technology has certainly shrunk our world. All you have to do these days to get in touch with someone on the other side of the globe is dial a phone or log on to the Web; within seconds you can be chatting, either by voice or text. It’s easy as pie. But let’s say, after doing some research, you find that the video biographer you want to hire is located in another part of the country, like Tucson, Arizona? How easy will it be to work with someone who may be hundreds or thousands of miles away?

The short answer is that a long distance relationship with a video biographer can work quite well. In fact, I’ve worked with clients from coast to coast and points in-between. But there are some things to consider when looking for a professional outside your local area.

COST
Might as well deal with this issue first. Not a week goes by that I don’t get a call from a prospective client asking me if I can travel to their location outside Arizona. When I say yes, the next question is usually, “Does travel add to the cost?” Quite honestly, it does. A video biographer living and working in your area doesn’t have to bear the expenses that come with airfare, hotel rooms and rental cars. Your local pro also won’t need to spend an extra day’s worth of time traveling to your location and back home. In all fairness, it’s only right to reimburse the video biographer you hire for travel expenses. Personally, I don’t “mark up” travel – I just pass along the actual costs to the client. I can either add the costs to the agreed-upon budget or subtract them from the budget. Let’s say I have a budget of $20,000 and travel expenses of $2,000. To be able to devote all of the $20,000 to the video, I would add the $2,000. The client would then pay a total of $22,000. If the client can’t go as high as $22,000, I can subtract travel expenses, leaving $18,000 to devote to the actual video production.

COMMUNICATION
Staying in contact during the course of production is crucial. You’re likely to have lots of questions about the process and your video biographer will also need information from you. Some people prefer chatting face-to-face or just feel more secure dealing with someone local. However, a professional video biographer, working long distance, can consult with you and conduct preinterviews over the phone just as effectively as in person. One word of caution: You and your video biographer SHOULD NOT rely entirely upon e-mail. E-mails can sometimes be cryptic and incomplete; they also don’t convey emotion well. When I want to send a reminder or ask for a small bit of information, e-mail is fine. For anything more than that, I prefer to pick up the phone and call.

KEEPSAKES
If you do choose to work long distance, you’ll need to decide how to best get your family photos and other mementos into your video biographer’s hands for scanning and shooting. If you’re comfortable shipping your items make sure you wrap them well and cushion them to guard against damage. Clients have been shipping me photos, singly and in albums, for years. Nothing has ever been lost. The only damage in all these years resulted when a client sent a glass-covered photo that wasn’t properly protected, resulting in some breakage. While shipping long distance has worked fine, I understand that some families may be uncomfortable with the thought of packing up their old photos and trusting them to FedEx. That’s why I always ask my long distance clients if they have any photos or other items that they aren’t comfortable shipping – or that wouldn’t be practical to send to me. Knowing that, I can build in some extra time before or after the interview taping to scan or shoot the keepsakes on location.

Working with your video biographer: Visuals.

The foundation of a successful video biography is a well-researched, conducted and recorded interview. But just as important as what the storyteller says during his or her interview is what viewers see. Many times it’s just fine to have the storyteller on screen. Other times, the interview can be wonderfully enhanced by visuals that illustrate the incidents, people and places being described.

What do I mean by visuals? Photos, certainly. But visuals can also include family movies, newspaper and magazine clippings, yearbooks, wedding invitations, journal entries and memorabilia like medals, awards and trophies, etc. Knowing what kinds of visuals can best enhance a storyteller’s legacy video is one of the strengths a professional video biographer brings to the table.

When I first sign a client, we talk in a general way about the kinds of visuals that may be available within the family. Then, after I learn more about the storyteller during the preinterview process, I’ll send the client a specific “wish list” of all the visuals I think will help contribute to the video. After the on-camera interview, I often follow up with a final list, based on other stories that surfaced during the videotaping. These lists guide my clients during their searches for the perfect images to include in their legacy videos – and will often give them ideas for items they might never have considered. After all, as a professional visual storyteller I’m used to thinking visually – and I use this experience to help direct and inspire my clients as they search through their family archives.

Knowing how to use these visuals effectively is another strength a professional video biographer brings to a legacy video project. But that’s another story. Before you can use those visuals, however, you have to find them. And before you can find them, you have to know what to look for. A professional video biographer is just the one to guide you on “the hunt.”

Ten years and counting!

How time flies! It just occurred to me that Family Legacy Video, Inc. has been in the personal history video business for ten years – having incorporated in August of 2003. I’ve helped many individuals, families and organizations preserve, celebrate and share their stories over that decade – and I look forward to creating many video biographies and legacy videos in the years ahead. Perhaps Family Legacy Video® will create a custom video biography for you!

Why hire a video biography pro?

You own a pretty nice consumer camcorder. You’ve dabbled in editing. You’ve even created birthday video DVDs for family members. AND you’ve decided that this is the year you’re going to create that long overdue video biography featuring your grandparents, or your mom and dad. After making that decision, you’re immediately confronted by another – whether to attempt to create the legacy video yourself or hire a professional personal historian/video biographer to work with you and for you. If you have the financial resources, there are definite benefits that come with hiring a pro.

Organization
In order to proceed smoothly, a video project needs to be organized from start to finish. A professional video biographer can bring years of organizational experience to the table. A pro can talk with you about your goals and wishes for your video and then design a production that meets your needs and your budget. A pro knows how to start a legacy video project and then proceed efficiently each step of the way. A true professional treats you, the client, like the executive producer – consulting you and ushering you and your family through the process.

Creativity
A professional video biographer will be well-versed in visual storytelling techniques. He or she can offer you a number of ways to approach and treat your family stories and storytellers. And a pro will have a realistic idea of the cost and time involved in the different options he or she offers you. A real pro will be able to show you samples of past work so you can make informed decisions about the creative direction of your legacy video.

Production Experience
Your storytellers deserve to be presented in the most flattering way possible. A professional can insure that your storytellers look and sound their very best on camera. This means professional lighting, knowing how to compose a pleasing shot and using a high-end camera to capture the image, along with top-notch microphones to ensure great sound. A pro will also know how to make a storyteller feel safe and comfortable during the interview in order to ensure an effective “performance.”

Editing Expertise
The final edit is where the magic happens. A video biographer who is an experienced editor can take all the raw elements collected during the production process (interviews, photos, films, music, sound effects, etc.) and turn out a program that exceeds your wildest expectations.

Time Management
Best of all, a professional video biographer can be working on your project steadily, not squeezing it in during a free moment here and there like you may have to do. This means your video biography actually gets finished – and doesn’t get put off for yet another year.

True, you’ll have to pay for the service – but in the end, the value a professional can bring to your project may be well worth the price.

Two more veterans’ stories preserved.

I recently interviewed two Korean-era vets for my Rotary club’s veterans project. This’ll make 9 interviews so far, with the first 7 being WWII vets. Hope to have these latest two up on the web and off to the Library of Congress by the end of the summer. If you’d like, check out what my club is doing for our vets at the Catalina Rotary Veterans Project site.